Order Processing:
All orders are processed within 1–2 business days.
Shipping Methods & Delivery Times:
- Standard Shipping: 3–5 business days
- Express Shipping: 1–2 business days
Delivery times may vary depending on your location and carrier.
Shipping Costs:
Shipping fees are calculated at checkout based on your order size and delivery location.
International Orders:
If you are ordering from outside New Zealand, please contact us to confirm the shipping fee before placing your order.
Tracking Your Order:
Once your order has shipped, you will receive a tracking number via email to monitor your shipment.
Local Pickup:
Local pickup is available for customers in Auckland. Please select this option at checkout.
Please Note:
Delivery times are estimates and may be affected by public holidays, courier delays, or unforeseen circumstances. Bloom Candle is not responsible for delays caused by the shipping carrier.